科技服務使用條款


最近更新日期:2021 年07 月11 日

本科技服務使用條款(下稱「本條款」)係由您與服務提供商所簽署,用以規範您對本科技服務的存取與使用。本條款將自您使用本科技服務而點擊接受本條款之日,或者您簽署訂購表單之日(如有適用),二者較早之日期生效。

1. 定義。下列詞彙具特定定義:

a. 「服務提供商」、「本公司」係指第 10 條所列之事業體。

b. 「客戶」或「您」係指同意本條款之公司,無論係透過點擊而接受本條款,或簽署本科技服務之訂購表單而表示同意。

c. 「科技服務」係指本公司專有的餐飲配送訂單管理技術平台所提供之服務及功能,稱為Hubster。

d. 「訂購表單」係指供用於本公司或本公司授權指定人所提供之本科技服務的訂單。訂購表單若經使用,應視為併入本條款,成為本條款之一部份。

e. 「服務費」係指您因使用本科技服務而應付之服務費用,亦即如訂購表單所載,或於您同意使用本科技服務時,透過網站或其他方式向您指明的費用。

f. 「第三方廠商」係指第三方配送服務平台、銷售點廠商、線上訂購平台,以及您可能選用且本公司已於本科技服務內提供之其他第三方廠商或服務提供商。

g. 「您的資料」係指於您使用本科技服務期間所產生,關於您、您的業務、您的終端客戶、您的第三方廠商之資訊及資料,包括於您使用本科技服務期間向您的第三方廠商取得或由其提供之資訊及資料。

2. 科技服務

a. 本公司提供本科技服務,而您可使用本科技服務,兩者均需受本條款規範。您使用本科技服務之權利為非專屬權利,由您的公司及員工親自使用,且不可轉讓或移轉。您是否獲得授權使用本科技服務,取決於您是否持續遵守本條款規定。

b. 您必須建立帳號才能使用本科技服務,您並應負責保持您的使用者名稱及密碼的機密性。除非本公司另以書面授權,您僅得透過本公司提供之平板電腦裝置、本公司網站,或本公司之行動應用程式來存取本科技服務,且您僅得於您的實體餐飲空間內使用該平板電腦裝置。本科技服務亦得設定將訂單細節列印至本公司可能提供之列印裝置。除非本公司另以書面同意,您同意本公司就本科技服務提供予您之硬體(如有),係出租而非出售予您,您僅得就本科技服務使用該硬體。若您未以原始狀態返還該硬體(正常磨損除外), 您需對其損害、遺失、維修、更換及其他費用負擔全責。

c. 本公司得隨時變更或改進本科技服務,或添加新特色或功能至本科技服務。如因緊急狀況,或為阻止本公司或本科技服務或其他相關系統遭到潛在危害、損失或損害,在有合理必要性之情形下,本公司得中止本科技服務。任何此等中止措施將考量達成下列目的所需,於最小程度及最短期間內為之:(i) 防止或終止不當使用; (ii) 防止或解決緊急狀況; 或 (iii)  遵循適用法令。

3. 其他權利及限制

a. 做為本科技服務提供過程的一環,本公司可能於美國,或本公司或本公司關係企業及代理人設施所在地的任何其他國家傳送、處理、儲存您的資料。您使用本科技服務,即表示您同意前述對您的資料的傳送、處理、儲存。本公司對個人資訊的蒐集與使用(如有),係受本   公  司  隱 私  權  政 策 ( 參 見en.hubster.com.tw/legal/terms-of-use/privacy- policy)規範。您同意本公司得將於本條款下之義務轉包予本公司關係企業或其他第三方,但本公司仍將就任何轉包之義務對您負責。

b. 本科技服務,包括其「界面外觀(look and feel)」、內容、軟體、技術、適用文件等, 皆為且未來仍為本公司及本公司授權人的專有財產,受美國及其他國家法令保護,本公司茲保留與本科技服務相關之所有權利。您同意不允許任何其他人士使用本科技服務或本公司提供之任何硬體,且您不得複製、變更、散佈、出售,或出租本科技服務或硬體的任一部份。您同意不對本科技服務進行逆向工程, 或試圖獲取本科技服務的任何原始碼,除非本公司以書面同意,或相關法令允許您為之。您僅得為符合本公司預定使用目的之合法目的存取與使用本科技服務。

c. 依您自行選擇,您得向本公司提供關於本科技服務的意見回饋或建議。若您確實提供前述意見回饋或建議,則您同意,本公司得為任何目的自由使用與利用此等意見回饋及建議,毋需對您負擔任何義務。您同意,本公司得為輔助與行銷本公司之科技服務而使用您的 名 稱 及 標 誌 ; 惟 您 得 隨 時 透 過[email protected] 向本公司寄送電子郵件, 要求移除您的名稱及標誌。

4. 第三方廠商

a. 為向您提供本科技服務,本公司需要存取您註冊於特定第三方廠商之帳號。為此,您指定本公司為您之代理人,取得您授權存取與使用您註冊於第三方廠商的帳號及您的資料, 以向您提供本科技服務,且您同意為前述目的提供您的帳號登入資訊。您亦授權本公司存取與使用關於您或您與第三方廠商往來關係的資訊,且您授權此等第三方廠商向本公司揭露您的資料。您茲授予本公司及本公司關係企業非專屬及永久權利,於本條款有效期間及有效期間過後,據以使用您的資料及其他您可能透過本科技服務輸入、上傳或提供之資訊,以利改進本公司及本公司關係企業之產品服務,進行相關產業趨勢分析。本公司亦得將您的資料整合或去識別化,以與第三方分享相關產業趨勢。本公司將採行適當的行政管理、實體、技術防護措施來維護個人資料的安全性、機密性、完整性。位於 en.hubster.com.tw/legal/terms-of-use/dpa 之資料處理附錄茲於此提供參考,並適用於本條款。

b. 您同意您對第三方廠商服務的使用,得受第三方廠商所提出之額外條款規範,包括其隱私權政策和服務條款。您同意第三方廠商之服務係由第三人所提供,因此,本公司毋需對第三方廠商或其提供之技術或服務負責(包括本公司科技服務可存取之服務)。本公司無法保證本公司將支持未來與任何第三方廠商,或其他特定第三人廠商之間的整合事項, 且本公司得在通知或不通知您的情況下,隨時移除或變更與第三方廠商間的整合事項。您同意若您無法就本科技服務或於其他層面使用任何特定第三方廠商服務,本公司不對因此產生的任何開支、費用或損失負賠償責任。

5. 服務費及付款。您同意視適用情況而定,依照本條款規定及任何訂購表單所載內容向本公司支付服務費。以不影響您依第 6 條規定所得行使之終止權為前提,本公司得隨時變更服務費,如有任何調漲則至少於 30 天前事先通知。除非另有規定,所有本公司應收服務費以美元計算且不可退還。您同意支付本科技服務所有應付稅費,但本公司應負擔之所得稅除外。若您逾期未付款,本公司得 (a) 自應付款日至費用付清為止,每月按逾期金額1.5%收取利息(或按法令允許最高利率收取, 若此利率較低);及 (b) 中止或終止本科技服務。您同意本公司得採用第三方服務提供商來處理服務費事宜。

6. 有效期間及終止。

a. 若您已簽署訂購表單,您於訂購表單有效期間有權使用本科技服務。若您未簽署訂購表單,或您的訂購表單已過期,您將按月取得授權使用本科技服務。

b. 若您的訂購表單將於 30 日內到期,或您係採按月制使用本科技服務,則在前述任一情況下,如您不希望繼續使用本科技服務時,您可基於任何或不需任何理由,於至少 30 日前寄送電子郵件至 [email protected],向本公司發出通知,終止本條款。在 30 日通知期經過後,您將不再有權使用本科技服務。

c. 倘若任一方當事人違反本條款規定,且未於收到他方書面通知後 30 日內(或在逾期未付款之情形,10 日內),補救違反情況,則他方得以書面終止本條款。本公司得基於以下事由,依本公司合理判斷,於向您發出書面通知後立即終止本條款: (i)  您違反第 2 條第(a)-(b)項規定,或 (ii)為遵循法律要求或法院命令。倘若本公司變更本條款或服務費,而您不同意此等變更,您得以書面通知本公司終止本條款。

d. 您尚未履行之付款義務以及本條款第 1、3 及5 至 10 條規定,於本條款終止仍持續有效。於本條款終止後,您同意立即返還一切您所持有或控管的本公司硬體。您同意本公司可持續就本科技服務向您收費,直至本公司收受您返還的硬體為止。

7. 保證及免責聲明。

a. 各方當事人聲明及保證其:(i) 有完整的權力及權限簽署本條款;以及 (ii) 將遵循提供或使用本科技服務所應適用之相關法令。您進一步聲明及保證:(1) 若您上傳任何內容(包括菜單項目或圖片)至本科技服務,您擁有使用此等內容的一切必要權利,且此舉不會侵犯或侵佔第三方之智慧財產權;(2) 簽署訂購表單或點擊接受本條款之個人,有權使客戶受到約束;(3) 您簽署本條款及履行本條款義務,不會違反對任何第三人所負之任何義務

(例如,若您選擇採用一家以上的第三方廠商,您與該等第三方廠商間不存在專屬排他之合約關係);(4) 您有權使用及允許本公司使用您的資料及您授權的第三方廠商帳號, 包括如本條款所載,有權指定本公司為您的代理人來存取與使用您的帳號及您的資料;

(5) 在可適用的情形下(例如經第三方廠商要求),您已經提供任何通知,取得任何同意, 且已達成相關法令及任何第三方廠商協議下之任何一切要求,足可使您與本公司得依本條款之規定存取及使用您的資料。

b. 您對本科技服務的存取與使用,可能因各項理由隨時受到干擾,包括設備故障,本科技服務定期更新、保養維修,其他本公司可能選擇採取之行動,或與第三方廠商相關之問題。您同意,對於本科技服務的任何干擾、變更、中止或中斷,本公司不向您或任何第三方負賠償責任。除非依相關法令要求,如未於本條款明示者,本公司不對本公司之科技服務或其可為您產生之效用做出任何其他承諾或保證。除非依相關法令要求,本公司不提供任何默示保證,諸如非侵權、適銷性、對特定目的適用性之默示保證等。

8. 損害賠償及責任限制。

a. 除非相關法令禁止,您同意倘若由於:(i) 您違反本條款或與第三方廠商間的任何協議;(ii) 您的資料或您提供予本公司之內容;(iii) 不法使用本科技服務;或者(iv) 您的重大過失或故意不當行為,或與之相關因素,造成本公司及本公司關係企業(包括其個別經理人、董事、員工、代理人)遭受任何索賠或法律程序(包括政府機關提起之訴訟),對於繼而招致的任何債務、損害、費用(包括合理律師費用及最終和解金額),您將予以賠償,俾使其免受損害。

b. 您同意本公司因本條款及您使用本科技服務所生或與之相關之總責任, 以下方金額較少者為限: (1) 新台幣 25,000 元; (2) 產生責任之事件發生前 12 個月,您為使用本科技服務所支付之服務費。您同意,因您使用本科技服務或因本條款導致您承受的獲利、營收、商業機會、商譽或預期儲蓄等相關損失,以及間接或衍生性損失,或懲罰性損害賠償金,本公司概不負責。此等限制不適用於因本公司重大過失、故意不當行為所致責任,或根據相關法令無法限制或排除之責任。

9. 其他約定事項。關於在本條款規定下的所有必要通知,本公司將寄送至與您帳號關聯的電子郵件地址。所有寄發予本公司之通知,必須寄送至[email protected]。本條款及訂購表單(如有適用)、本公司隱私權政策, 就您對本科技服務的使用,構成雙方當事人間的完整共識,取代所有先前及同時存在的相關協議及共識。若本條款與訂購表單任何條款有衝突,應以訂購表單條款為準。本公司有權利透過向您發出通知而更新或更動本條款,您如繼續使用本科技服務,即表示您接受此等變更。您於相關法律下所得行使之特定權利,如其不能受到本條款或任何合約限制, 則將不受限制;本條款將不限制這些權利。若您違反本條款,而本公司未採取立即行動回應您違反本條款之作為,並不表示本公司拋棄任何本公司得享有之權利,包括未來採取行動之權利。若本條款某一部份被視為無效或無法執行,本條款其餘規定仍將有效。本條款僅規範您與本公司雙方;本條款不賦予任何第三方任何法定權利或義務,即使他方可於本條款規範的關係下受惠亦然。

10. 締約實體、通知、準據法、管轄法院。視您的所在地而定,下表列明: (a)  代表本公司簽訂本條款之實體; (b) 您必須依本條款規定寄發通知之收件地址; (c) 因本條款所生或與之相關的任何爭端或訴訟之準據法;以及 (d) 任何前述爭議或訴訟之管轄法院。各方當事人同意上述適用之準據法,不考慮法律選擇或衝突規則,並同意接受下列適用法院專屬管轄。

若您的所在地為:

台灣

本公司簽署本條款之實體為:

阿普克有限公司

準 據 法 :

台灣法

專屬管轄法院所在地:

台灣台北

TECH SERVICES TERMS OF USE


Last updated: July 11, 2021

These Tech Services Terms of Use (“Terms”) are entered into between you and Provider and govern your access and use of the Tech Services. These Terms are effective as of the earlier date you click to accept, being using the Tech Services, or, if applicable, the date you sign an Order Form.

1. Definitions. The following terms have specific definitions:

a. “Provider”, “we,” “us,” and “our,” means the entity listed below in Section 10.

b. “Customer” or “you” means the company agreeing to these Terms, either by clicking to accept these Terms or by entering into an Order Form for the Tech Services.

c. “Tech Services” means the services and functionality provided by our proprietary restaurant delivery order management technology platform, known as Hubster.

d. “Order Form” means an order form for use of the Tech Services provided by us or our authorized designee. If used, an Order Form shall be deemed incorporated into and part of these Terms.

e. “Fees” means the service fees payable by you for your use of the Tech Services, as set forth in an Order Form or as otherwise indicated to you (by website or other means) when you agreed to use the Tech Services.

f. “Third Party Vendors” means third party  delivery service platforms, point of sale vendors, online ordering platforms and other third party vendors or service providers that you may elect to use and that we have made available within the Tech Services.

g. “Your Data” means information and data about you, your business, your end customers and your Third Party Vendors generated during your use of the Tech Services, including information and data obtained from or provided by your Third Party Vendors during your use of the Tech Services.

2. Tech Services

a. We will provide the Tech Services, and you may use the Tech Services, in each case subject to these Terms. Your right to use the Tech Services is non-exclusive, personal to your company and its employees, and is not assignable or transferable. Your authorization to use the Tech Services is contingent on your continued compliance with these Terms.

b. You will be required to create an account to use the Tech Services, and you are responsible for maintaining the confidentiality of your username and password. You may only access the Tech Services through the tablet device we provide, our website, or our mobile application, unless otherwise authorized by us in writing and you may only use the tablet within your brick and mortar restaurant space. The Tech Services may also be configured to print order details to a printer device which we may provide. Unless otherwise agreed in writing by us, you agree that hardware we provide to you in connection with the Tech Services, if any, is rented to you, not sold, and you may only use the hardware in connection with the Tech Services. You are solely responsible for damage, loss, repair, replacement and other costs if you do not return the hardware in its original condition, normal wear and tear excepted.

c. We may from time to time modify or improve the Tech Services or add new features or functionality to the Tech Services. We may suspend Tech Services if reasonably necessary for an emergency situation or to stop potential harm, loss or damage to us or the Tech Services or other related systems. Any such suspension will be to the minimum extent and for the shortest duration required to: (i) prevent or terminate the offending use, (ii) prevent or resolve the emergency situation, or (iii) comply with applicable law.

3. Other Rights and Restrictions

a. As part of providing the Tech Services, we may transfer, process and store Your Data in the United States or any other country in which we or our affiliates and agents maintain facilities. By using the Tech Services, you consent to this transfer, processing and storage of Your Data. Our collection and use of personal information, if any, is subject to our Privacy Policy available at en.hubster.com.tw/legal/terms-of- use/privacy-policy. You agree that we may subcontract obligations under these Terms to our affiliates or other third parties, but we will remain liable to you for any subcontracted obligations.

b. The Tech Services, including its “look and feel”, content, software, technology and applicable documentation, are and will remain the exclusive property of us and our licensors and are protected under the laws of the United States and other countries, and we hereby reserve all rights related to the Tech Services. You agree to not let anyone else use the Tech Services or any hardware we provide, and you may not copy, modify, distribute, sell, or lease any part of the Tech Services or hardware. You agree to not reverse engineer or attempt to extract any of the source code of the Tech Services unless we agree in writing or you are allowed to do so by applicable law. You may only access and use the Tech  Services  for  lawful  purposes  consistent with the purposes for which we intend it to be used.

c. At your sole option, you may provide feedback or suggestions about the Tech Services to us, and if you do provide such feedback or suggestions, then you agree that we may freely use and exploit such feedback and suggestions for any purpose and without any obligation to you. You agree that we may use your name and logo in connection with supporting and marketing our Tech Services, provided that you may request the removal of your name and logo at any time by sending us an email at [email protected].

4. Third Party Vendors

a. In order to provide you with the Tech Services, we need to access your accounts with certain Third Party Vendors. As such, you appoint us as your agent with authorization to access and use your accounts with Third Party Vendors and Your Data for the purpose of providing you with the Tech Services, and you agree to provide your account login information for such purposes. You also authorize us to access and use information that relates to you or your relationship with the Third Party Vendors and you authorize such Third Party Vendors to disclose Your Data to us. You hereby grant us and our affiliates a nonexclusive, perpetual right to use Your Data and the other information you may enter, upload or make available through the Tech Services to improve our and our affiliates’ products and services and perform relevant industry trend analyses during and after the term of these Terms. We may also aggregate or de- identify Your Data in order to share relevant industry trends with third parties. We will maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of personal data. The data processing addendum located at en.hubster.com.tw/legal/terms-of-use/dpa is is hereby incorporated by reference and applies to these Terms.

b. You agree that your use of the Third Party Vendors may be subject to additional terms presented by the Third Party Vendors, including their privacy policy and terms of service. You agree that the services of Third Party Vendors are provided by third parties and as such, we have no responsibility for the Third Party Vendors or the technology or services they provide (including those services which are accessible by our Tech Services). We cannot guarantee that we will support the integration with any Third Party Vendors or with any particular third-party vendors in the future, and we may remove or alter an integration with a Third Party Vendor at any time, with or without notice to you. You agree that we are not liable for any costs, expenses, or losses from your inability to use any particular Third Party Vendor in connection with the Tech Services or otherwise.

5. Fees and Payment. You agree to pay us the Fees in accordance with these Terms and any Order Form, as applicable. Subject to your termination rights in Section 6, we may modify the Fees at any time with at least 30 days advance notice of any increase. Unless otherwise stated, all Fees are due to us in U.S. dollars and are nonrefundable. You agree to pay all taxes due for the Tech Services, except for taxes on our income. If your payment is overdue, we may (a) charge interest on the overdue amount at 1.5% per month (or the highest rate permitted by law, if less) from the payment due date until paid in full, and (b) suspend or terminate the Tech Services. You agree that we may use a third party provider to process the Fees.

6. Term and Termination.

a. If you entered into an Order Form, your use of the Tech Services is authorized for the time period specified in the Order Form. If you did not enter into an Order Form, or if the time period in your Order Form expires, your use of the Tech Services is authorized on an ongoing month to month basis.

b. If your Order Form term is within 30 days of expiration, or you are using the Tech Services on a month to month basis, and in either case you no longer want to use the Tech Services, you can terminate the Terms for any or no reason by providing us with at least 30 days notice by sending an email to [email protected]After the 30 day notice period you will no longer be authorized to use the Tech Services.

c. A party may terminate these Terms upon written notice to the other party in the event that the other party is in breach of these Terms and does not cure such breach within 30 days, or 10 days for non-payment of notice to the other party thereof. We may terminate these Terms immediately upon written notice to you (i) for your breach of Section 2(a)-(b) or (ii) to comply with a legal requirement or court order, in our reasonable discretion. You may terminate these Terms upon written notice to us in the event that we modify the Terms or Fees and you do not agree to such modifications.

d. Outstanding payment obligations and the following Sections will survive termination of these Terms: Sections 1, 3 and 5-10. Upon termination of these Terms, you agree to immediately return any of our hardware in your possession or control. You agree that we can continue to charge you for the Tech Services until we receive your returned hardware.

7. Warranties and Disclaimers.

a. Each party represents and warrants that it: (i) has full power and authority to enter into these Terms, and (ii) will comply with all laws applicable to the provision or use of the Tech Services, as applicable. You further represent and warrant that (1) if you upload any content (including menu items or pictures) to the Tech Services you have all necessary rights to use such content and doing so will not infringe or misappropriate the intellectual property rights of a third party, (2) the individual signing the Order Form or clicking to accept the Terms has the right to bind Customer, (3) you will not violate any obligations to any third party by entering into and performing under the Terms (e.g. if you have chosen to use one or more Third Party Vendors, you do not maintain an exclusive contractual relationship with such Third Party Vendor), (4) you have the right to use, and allow our use of, Your Data and your authorized Third Party Vendor accounts, including the right to appoint us as your agent to access and use your accounts and Your Data as described in these Terms, and (5) if applicable (e.g. required by the Third Party Vendor), you have provided any notices, obtained any consents and satisfied any other requirements under applicable law and any Third Party Vendor agreement, that are necessary for you and us to access and use Your Data as set forth herein.

b. Your access and use of the Tech Services may be interrupted from time to time for any of several reasons, including the malfunction of equipment, periodic updating, maintenance or repair of the Tech Services, other actions that we may elect to take, or issues with Third Party Vendors. You agree that we are not liable to you or to any third party for any interruption, modification, suspension, or discontinuance of the Tech Services. We do not make any other commitments or warranties about our Tech Services or how they will perform for you other than as expressly stated in these Terms, unless required under applicable law. We do not provide any implied warranties, such as the implied warranties of non-infringement, merchantability, and fitness for a particular purpose, unless required under applicable law.

8. Indemnity and Limits of Liability.

a. Unless prohibited by applicable law, you agree  to indemnify us and our affiliates (including their respective officers, directors, employees and agents) and hold them harmless against any liabilities, damages and costs (including reasonable attorney fees and final settlement amounts) from any claims or legal proceedings (including actions by government authorities) arising out of or relating to: (i) your breach of these Terms or any agreement with a Third Party Vendor, (ii) Your Data or the content you provide us, (iii) unlawful use of the Tech Services, or (iv) your gross negligence or willful misconduct.

b. You agree that our total liability arising out of or relating to these Terms and your use of the Tech Services, in the aggregate, is limited to the lesser of (1) NT$25,000 or (2) the fees that you paid to use the Tech Services in the 12 months before the event giving rise to the liability. You agree that we won’t be responsible for your loss of profits, revenuesbusiness opportunities, goodwill, or anticipated savings, indirect or consequential loss, or punitive damages in connection with your use of the Tech Services or these Terms. This limitation will not apply to liability due to our gross negligence, willful misconduct, or that otherwise cannot be limited or excluded by applicable law.

9. Miscellaneous. We will send all required notices in these Terms to the email address associated with your account. All notices to us must be sent to [email protected]. These Terms, along with the Order Form (if applicable) and our Privacy Policy, contain the entire understanding of the parties regarding your use of the Tech Services, and supersedes all prior and related contemporaneous agreements and understandings. If these Terms conflict with any term in the Order Form, the Order Form will prevail. We have the right to update or change these Terms by providing you with notice and your continued use of the Tech Services will  be your acceptance of those changes. You have certain rights under applicable laws that cannot be limited by these Terms or any contract; these Terms will not restrict those rights. If you breach these Terms, and we do not take immediate action in response to your breach, we are not waiving any rights we may have, including the right to take action in the future. If a portion of these Terms is deemed invalid or unenforceable, the remainder of these Terms will remain in effect. These Terms are between only you and us; these Terms do not create any legal rights or obligations for any third party, even if others benefit from that relationship under these Terms.

10. Contracting Entity, Notices, Governing Law, and Venue. Depending on where you are domiciled, the table below outlines (a) the entity entering into these Terms on our behalf, (b) the address to which you must direct notices pursuant to these Terms, (c) the governing law for any dispute or lawsuit arising out of or in connection with these Terms, and (d) the courts that have jurisdiction over any such dispute or lawsuit. Each party agrees to the applicable governing law above without regard to choice or conflicts of law rules, and to the exclusive jurisdiction of the applicable courts below.

If you are domiciled in:

Taiwan

Our entity entering into this Agreement is:

PropChoco LLC

Governing law is:

Taiwan

Courts with exclusive jurisdiction in:

Taipei, Taiwan